Cant login into server remotely
 

Hey guys -
Ok here's the deal. I just finished setting up my server, and when I connected from home on this computer, everything worked fine, was able to login and run around that sorta thing. However, when I tried to connect from outside of my network I can get to the character select screen, select characters, but as soon as I try to play, the screen freezes up for a few minutes and them Im looking at the Everquest login screen. Any advice would be greatly appreciated. I set up my configs according to the guides (I left the <address> and <localaddress> commented out). Maybe thats the issue?

Ok after further investigation I think I found the problem, but I don't know how to fix it.

Here's the outplog of my EQ Client - (well the end where it broke off the connection)

2008-06-19 08:48:07 Zone Connect -- 0 -- Received MSG_ZONE_ADDRESS
2008-06-19 08:48:08 Zone addr [##.##.107.142:23579] received...
2008-06-19 08:48:08 ZONING
2008-06-19 08:48:08 Networking: Connection Closed [0] with 0 pending bytes.
2008-06-19 08:48:08 Networking: using port [2283].
2008-06-19 08:48:08 Networking: Connection Established [1]
2008-06-19 08:49:08 Could not connect to ##.##.107.142:7004 [client:DisconnectReasonConnectFail,server:Disconne ctReasonNone]. Negotiation count: 597.
2008-06-19 08:49:08
2008-06-19 08:49:08 Networking: Connection Closed [0] with 0 pending bytes.
2008-06-19 08:49:08 Failed to connect to zoneserver (##.##.107.142, port 7004), result = 1, for MSG_ZONE_ADDRESS.
2008-06-19 08:49:08
2008-06-19 08:49:08 THE SERVER IS NOT RESPONDING.
2008-06-19 08:49:08
2008-06-19 08:49:08 end of DisplayScreen
2008-06-19 08:49:08
2008-06-19 08:49:10 disconnected at C:\EQ\EverQuest\EverQuest.cpp:17153 (char. select) g_world == NULL

It looks like the client is able to connect to the server, but is not able to connect to the zoneserver. I have checked my config, but everything lines up and I have the correct ports forward. Would a antivirus program interfere with the connection perchance?

Im running Windows Vista (where my server is) with Symantec Endpoint, and I can connect to the server just fine when behind my router. Im forwarding Ports 7000-7100, 9000, 9080, 5998-5999 and a few others too I think just to be safe.

Any suggestions?

If your ports really are setup properly, and you can connect internally just fine on your LAN, then you must still have something that is blocking it. You can try running as a DMZ and make sure if it is your port settings or not (DMZ forwards all port ranges). You also might want to post your config file minus your password of course.

And, have you had anyone else try to see if they can connect to your server. If you put it up, you could always ask here to see if someone can logon and try it. If others can connect, then you know it is a problem on your remote Titanium install setup.

If I were you, I would definitely disable all firewalls and antivirus stuff. Not only will they block lots of stuff you probably need, but some are heavy resource hogs.