If you're using a firewall, it could be a port issue. You'd have to read your manual to figure that out though. I know EQ requires all ports in a certain range to be open. Could be corrupted files or something, or maybe you're using a software modem instead of a hardware modem. I'm using a software modem but I'll be getting a hardware modem soon. I've been having some trouble that points to my modem.
Boog
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