Sounds like you started the game with everquest.exe instead of eqgame.exe. You need to make sure you created the shortcut on the eqgame.exe and even if you created it wrong, as long as it was made on the eqgame.exe, it can't patch, because you will get the message saying to run everquest.exe if you didn't setup the shortcut properly.
So, make sure that the shortcut you made wasn't linking to everquest.exe.
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