The conversion tool on the PEQ site only works for accounts that are older than about 6 or 8 months old. If your accounts are newer than that, they won't exist there. If they are old enough, it should work for them, but they use an old backup of the account database, so if your password has been changed in the passed 6 months or so, you will need to use your old password to do the conversion on that screen. It is probably also case sensitive, so check your User CP and make sure you are putting in your account name(s) exactly like they show up in your User CP.
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