p1999 will probably never be connected to tsahosting.net, because they will most likely never support the SoD client, so they don't have a need.
What client are you trying to use? When you get that message, it means either you are using SoD or a Live patched client, or rarely it can mean your ports are blocked (see the FAQ in my sig for more info).
If you are wanting to play on P99, your best bet is to buy Titanium and install that instead of whatever you are currently running on. Otherwise, you may want to seek further support on their forums, since we don't support individual servers here.
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