[Tabasco]

At a glance, your vtell C&P's are all broken. Take a look at your quotes

#is
plugin::vtell("thank,"iksar,"male"); 
#should be
plugin::vtell("thank","iksar","male");

Edit: There are two places where quotes are broken.

You also might look into the various item plugins as you can easily test for both in any order and then return unused items at the end of the function.