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EverQuest traffic is based on UDP. Your issue is more likely network related than hardware at this point. Keep in mind that if you have some cheap home router you bought from Best Buy that would likely be your first problem.

After that it is more of the hops between you and whatever client is on your server. UDP traffic has no guarantee so we will retransmit until it is received - packets get dropped because there is some point from start to end that is not doing a good job handling the packets.

My guess is if you are running this at home, whether it be on cable or DSL you probably do not have a good ISP for 'hosting'. Infact I would venture to guess you have frequent latency issues where you live.

Also winblows network utilization is worthless -- it is giving you details over the LAN network utilization not your connection between the internet which is completely different and a much more limited connection speed.