Most likely he is trying to play on P99, which only supports the Titanium client. I would suggest trying to connect to PEQ with UF and/or RoF to verify your client is working properly. If that doesn't work, then maybe there is something else we can help you with. If it does work on PEQ, but not the server you are playing on, then you either need a different client (probably Titanium) or you need to ask for support from the server you are attempting to play on or read their FAQ if they have one to see which clients are supported.
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