I would think it has to do with a few things from my Emu Experience.
1. There is a hidden level requirement/flag for that zone so it tries to default zone you to the arena.
2.The way you have it setup some TSS zones are turned off which doesnt allow regular players who log in to be any TSS zones.
3. I would change the starting location to something else maybe something like the tutorialb or the nexus just to see who all can log in. If they can then something is wrong with starting point?
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