I've also been having this problem. I thought it might be my older soundcard at first (SB pci 12

but I got the latest drivers, and still no go. Might try a different card tonight.
I've been trying to connect simply through the WR patcher (hit connect after tha patcher has run). Might just run it as patcher, close it out, and they try connecting through eqw (suggestion from Eredhel)
you never know...I'll let you know.