game crashes on start up

Aginor69 · #1 12-26-2011, 03:40 PM

I changed the EQhost.txt file and added patchme onto the eqgame.exe in properties. when i clicked the exe file to open the game, the game starts to open, says EQ in the corner but then crashes saying it encountered a problem. what could be the fixes for this?

Aeryn · #2 12-26-2011, 04:23 PM

9 times out of 10, its something todo with the grahics card
what client are you running? titanium dosn't like high resolutions
try running optionseditor.exe to reset the ini file
check to make sure directx is installed

just a few things to start with

Aginor69 · #3 12-26-2011, 04:52 PM

ok. so i got to character creation but it crashes when i try to get into the world. what do i do?

Aginor69 · #4 12-26-2011, 04:53 PM

and thank you aeryn. i had to change the games resolution down to 1024x768

provocating · #5 12-27-2011, 02:12 AM

A lot of times you can mess with the resolution, sometimes the refresh rate. If you keep messing with it you can get it to go high res without crashing. All together though the newer clients like SoD, UF, SOF will run higher resolutions without crashing.

Aginor69 · #6 12-27-2011, 03:25 PM

The problem now is i can make characters, but when i select enter world it boots me to the log-in screen. the game wont enter the world. what do i do to fix this?

**trevius** · #7 12-28-2011, 05:06 AM

Which client version are you running, and is it a fresh install or do you have custom files from a specific server in your EQ folder already? Have you tried more than 1 server, and does the problem happen on all servers you have tried? You can check your EQ /logs/dbg.txt file to see if that has any useful information on the crash (and it also includes your client build date which is used to determine if you are using the right client). Also, where did you get your client from? It has to be from retail discs (Titanium or SoF) or from Steam downloads (SoD or UF), otherwise it is not supported here.

If you patched your client at all, it needs to be uninstalled and you need to delete the EQ folder completely and then reinstall it fresh for it to work properly. That is the next step you should do if you have tried everything else.