Hail is broken!!

[codyscafe7]

Whenever i hail someone on my server it never works. I look in my quests folder and find different people who have quests and when i go back into the game and hail them it doesnt work. For example here is a quest:

sub EVENT_SAY {
if($text=~/hail/i){
quest::say("Hello. Nice day, isn't it? It would be nicer if I didnt have to spend it killing these disgusting rodents that have infested town. Hey, I have an idea! How about you go kill some of them for me and collect four of their whiskers? I will reward you, of course.");
}
}

sub EVENT_ITEM {
if(plugin::check_handin(\%itemcount, 13071 => 4)){
quest::say("Here are you coins as promised. Have a nice day. I wish I could.");
quest::faction(212,5);
quest::faction(8,5);
quest::givecash(1,1,1,0);
}
}


and when i hail him in the game nothing happens.Ive tried hailing many npc's with quests but the same thing happens, nothing.
my plugins is in my eqemu folder and not my quest folder and ive searched and searched for answers but none work. Ive tried using angelox's database and project eq but the same thing still nothing. could someone please help me!!