They can do whatever they like. Like he said, if you don't like it, you're free to leave.
I've seen a LOT of bulldookie get thrown around for inane problems, and it happens even to me. I don't claim to have any power, and rightly so, but I donate time and money to the project. I often go out of my way to resolve every problem I can in the support forums, and it wears on me. I'm sure it wears on the devs more, because there's even more that they can solve that they've solved 1000 times, just to have some guy refuse to read the canned solution.
If you won't read the canned solution, despite it being tried and true, then you disrespect the person suggesting it. And if you disrespect them for helping you, you deserve their disrespect in return.
If the devs were paid for their time, then there would be some reason for them to save face, cover it up, and forgive the customer. But there is no customer. The user is not always right. If they want to return ill will, let them do so without censure.
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