The SSSE form of the eqgame.exe error and cause

Vastlee · #1 06-03-2007, 06:42 AM

Any follow up on this?

This exact thing you described, as opposed to the random eqgame.exe crash that others seem to get mixed up with this, has been happening to me for over a year now. I have 6 accounts. 2 of them are as you stated, "Immune" to it.

One night I actually counted 36 retries before it let me through, and retries seem to be the only thing that actually gets you through. Not rebooting, not logging other accounts in, nothing. And the # of retries seems to be 100% random.

This is the first post I've seen on the subject that identifies the problem specifically. The unfortunate part is that there are several things that cause eqgame.exe to crash that when someone asks about it on the boards 10 other people pop up with another "Oh yeah mine too" story... only it isn't the same thing.

I really hope that someone at least takes notice of this. Running the game 20 times really really sucks nuts.

P.S. The error I'm talking about is 100% exactly as described above. I implore anyone who does not have the exact same symptoms to please not post. I agree with the above that it is something that is being sent from the login server that is causing the problem, which means if we can't get those who maintain that to take notice then nothing will ever get done. So PLEASE

P.S.S. Is there some way to force the survey thing to come up? If clicking YES to it is all I have to do I'd be happy to. I just never see it come up.

EmanonCow · #2 06-03-2007, 08:33 AM

Figure out where the "I have been bugged about the survey" is stored in the config files, and change it?

Erich · #3 06-03-2007, 10:15 AM

I don't think the "I have been bugged about the survey" flag is client side. If it was then it wouldn't be an account that is immune but rather a entire computer. I'm willing to bet that anyone with an account that is immune will tell you that it's immune on any computer that they use while an account that is not immune will not be immune on any computer.

I'm betting that the "I have been bugged about the survey" flag is server side and if it can be turned on for all accounts this problem will go away.

Vastlee · #4 06-03-2007, 11:12 AM

Agreed, I have 5 machines. The accounts that are "immune" are so on all machines.

Trance · #5 06-03-2007, 12:08 PM

is there anyways to manualy bring up the survay ? i accidently clicked no when it came up... and now it keeps sending me the error.

ive tryed about 40 times now to connect to the server list it either comes up blank or errors me when it comes up with stuff.

leslamarch · #6 06-03-2007, 01:30 PM

I was trying to figure out if it was me or not, so i did a complete system format and brand new install of titanium and i'm still getting that error. I never recall getting a survey, but could have i guess. I hope this little bet of info helps

So_1337 · #7 06-04-2007, 12:49 AM

I recently got the survey to display on my SK's account, and haven't seen the error since. Now I only have to deal with it on my cleric =\ Both of my accounts are running on the same computer and with the 6.2 client, which contradicts what I've heard in the past about 6.2 clients being immune.

I think the real key to fixing all these problems will be to find the check for whether or not a survey has already been completed for an account and marking them all as "yes".