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Support::General Support Post all topics here having to do with errors while trying to connect to an EQEMu server but not about the setup/running of the Server itself.

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  #1  
Old 06-20-2007, 10:55 AM
Darkonig
Hill Giant
 
Join Date: Dec 2006
Posts: 102
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Quote:
is it possible that servers with names that contain "questionable" characters, like hi-bit ascii or similar could be the culprit?
That would not explain why 2 different accounts logging in at the same time from the same computer to play on the same server one crashes, one gets in.
And the fact that when packet sniffing a crashing account the packet sniffs between a successful login and a crashed login differ by only one packet, a survey packet that is only 191 bytes long sent by the server at the end of the crashed attempt.

While it is conceivable that there may be more than one cause of crashing, if it were server names in the list then I would expect everyone to crash, not just a few at random.
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  #2  
Old 06-21-2007, 05:38 AM
Vast
Fire Beetle
 
Join Date: Aug 2006
Posts: 24
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Darkonig is 100% correct. Accounts that are immune are so because something has been turned on/off for that account on the login server side. This has nothing to do with the number of servers or names of the servers. Again, I ask anyone who is not having the exact same symptoms as the original poster to please not post. If the devs never look at this thread, and then they do and there are 400 different people talking about the many many various things that can cause an eqgame.exe crash they will ignore it as with the other threads.
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  #3  
Old 06-21-2007, 10:09 AM
Angelox
AX Classic Developer
 
Join Date: May 2006
Location: filler
Posts: 2,049
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Quote:
Originally Posted by Vast View Post
Darkonig is 100% correct. Accounts that are immune are so because something has been turned on/off for that account on the login server side. This has nothing to do with the number of servers or names of the servers. Again, I ask anyone who is not having the exact same symptoms as the original poster to please not post. If the devs never look at this thread, and then they do and there are 400 different people talking about the many many various things that can cause an eqgame.exe crash they will ignore it as with the other threads.
This is a General Support Forum - Members can post here on related matters, and the mods/members try and help out. If you think you have a bug to report, then you should do so in the the related forum. In fact, some of the Devs only read the Bug-Report forums.
EqEmu is still in Alpha and the source gets changed all the time. There are a whole lot of reasons and possibilitys for your client not to work properly, including .exe crashes. I can't remember how many times I thought I found a bug, only to realize it was something I had wrong on my side.
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  #4  
Old 06-21-2007, 12:28 PM
Dralanna
Sarnak
 
Join Date: Jan 2006
Posts: 49
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With all due respect, Angelox.... I am convinced this is a bug with the login server. I have several accounts, when I captured packets every single one got the packet listed in the first post at one time or another. When I got that packet, I crashed. When I didn't get that packet I didn't crash. When the survey finally popped up on 3 of my accounts and I answered correctly those 3 accounts never got that packet again, and subsequently have not once crashed at the server select screen. Now, to rule out the possibility of a client or computer issue, I've logged my accounts (both the bugged and the unbugged) on using multiple machines, OSs, Connection types.... anything I could change and consistently the bugged accounts stayed bugged and the unbugged accounts stayed unbugged.
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  #5  
Old 06-21-2007, 12:44 PM
Angelox
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Join Date: May 2006
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Then post a bug report
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  #6  
Old 06-21-2007, 04:20 PM
techguy84's Avatar
techguy84
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Join Date: Apr 2007
Location: Somewhere Safe
Posts: 453
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Geez, this topic is coming up on 3 months old now. I am sure that in the past 3 months and 50 some post on this, a dev has read this and is aware of the issue. The OP made it clear what he belive the issue to be and that is that.

This project runs on hard effort and time from people that have lives outside of playing the game. Imagine trying to work through the code, fix errors, implement new things, play, test, take care of family, go to work, rinse, repeat.

They will work on things as they can, but drawing a bug out for 3 months in the form of "I get this error also" is rediculous. Things will be fixed when they can be, plain and simple.
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  #7  
Old 06-22-2007, 02:03 AM
So_1337
Dragon
 
Join Date: May 2006
Location: Cincinnati, OH
Posts: 689
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I agree, and I know that it doesn't help to say over and over that you're experiencing a problem, but we've yet to even see a red name say "I'll check into it", or "here's why it's so hard to fix", etc. The only thing we've seen is locks of similar threads by Mattmeck to keep things consolidated to this post.

Some people have gone to great lengths to not only report the error, but to delve into it with packet collection and give much more specific details than we're used to seeing here. If it's being worked on and we just haven't been told, it'd be nice to see whoever's hacking at the problem take a moment and thank them for making his/her job easier.

But yes, it'll be fixed when it's fixed. I don't know about everyone else, but I've noticed a sharp decline in the number of my friends who will log in and play on our server lately because of the pain of trying to log in two or three characters with this error. I know that's the only reason that I panic, is that I'd hate to see so many people drop off from such a fun project because of one intensely frustrating error. Most every other minor error with EQEmu is tolerable, but not even being able to log in just compounds all the others immensely.
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  #8  
Old 06-23-2007, 01:35 AM
So_1337
Dragon
 
Join Date: May 2006
Location: Cincinnati, OH
Posts: 689
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Myself and a bunch of my friends who play on our server received the survey when we logged in for the first time last night. Was this just dumb luck, or maybe a possible attempt to fix the issue by one of the devs?

We're appreciative of any help offered, but let us know here so we know who to thank =P
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  #9  
Old 06-24-2007, 12:58 PM
Vast
Fire Beetle
 
Join Date: Aug 2006
Posts: 24
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Yeah the one account that I got the survey on is working beautifully now. So that's 3 down and 9 to go... :(
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  #10  
Old 06-24-2007, 04:55 PM
Trance
Fire Beetle
 
Join Date: Jun 2007
Posts: 12
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ok so has there or will there ever be a fix for this? its literaly driving me up the wall.

Ive counted over 70 login attempts and it still wont pass the SSSE it logs in occasionaly when it feels like it but this is rediculis guys :(

anyone that has the actual fix or info on it please do post before i go crazy :(
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  #11  
Old 06-24-2007, 04:56 PM
Trance
Fire Beetle
 
Join Date: Jun 2007
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ps. ive tryed everything said to be the "Fix" for it in this forum thread so far and nothing works so try not to repost.
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