Support::General SupportPost all topics here having to do with errors while trying to connect to an EQEMu server but not about the setup/running of the Server itself.
The launchpad is the patcher that patches the main patcher ...just let the launchpad do its thing, and then you should see a new box pop up with a place to input your user/pass, from there it's just like the old EQ patch process.
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