Ya, lol, that probably isn't good. It sounds like you are probably behind a proxy. Which is normally the case if you are playing somewhere other than your house (like a college dorm, your work, or airport or something). If you aren't playing from your own home network, and there is a proxy where you are playing, then they are probably blocking one of the ports required for EQ. Your only option would be to speak with the network admin and ask that they open up port 5998 and maybe even 7000-7100 and 9000. Though, I think 5998 should be enough.
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