*from EQLive Tech Support Site*Here is the solution: EverQuest: Cannot login to the EverQuest server. You may need to re-run the Update Patch. Repeatedly seeing this message indicates a loss of connectivity to the Patch Server. This is usually temporary.
This error can be confusing because it has to do more with connectivity to the world servers rather then the patch server. Included below are ways to troubleshoot this problem based on your connection type, whether you dial up to connect or you use some type of broadband connection (Cable, DSL).
If you connect to the Internet using a dial-up modem then you will first want to check to see if you have a network card installed on your computer along with the modem. If you do have a network card installed as well as the modem then you will want to disable it. Most often network cards will have a default subnet mask of 255.0.0.0, which would cause your computer to search itself internally for the EverQuest servers. Since the EverQuest servers are not located on your computer it will never find them, and you will get the 1017 error listed above. If you do not have a network card installed along with the modem then you will want to make sure you have the proper subnet mask. To check this you will want to click on the Start button at your desktop. In the start menu, click on run, and type in 'winipcfg' in the "Open" line. The IP configuration window should pop up and you will be able to check your subnet mask there. If it is set to 255.0.0.0, then you will want to release and renew your IP address until you get a subnet mask that is something other then 255.0.0.0. Ideally you will want to have 255.255.255.0. If you are unable to get a different subnet mask after releasing and renewing then you will need to contact your Internet Service Provider for further assistance.
The same mainly applies to broadband connections as well. Most troubles with the 1017 error come from improper subnet masks. You will want to be careful of multiple network cards in a single machine. Even though one may be set up properly to connect to EverQuest, the other could be defaulting the subnet mask to 255.0.0.0. You will be able to check your subnet mask the same as listed above.
If you are running a firewall or proxy server and are receiving the 1017 error, then please visit our Firewall Configuration Solution to find all the settings to configure your Firewall to be able to connect to EverQuest.
Here is the problem or goal:
Cannot login to the EverQuest server. You may need to re-run the Update Patch. Repeatedly seeing this message indicates a loss of connectivity to the Patch Server. This is usually temporary.
Error 1017
Dunno if this will help. I'm going to call my isp about it tomorrow.
|
Threaded Mode
