SoF Trouble

[kfrench2009]

Sorry to necropost.

KillEverything listed the exact problem that I am having with a fresh install of SoF client. I can get as far as creating a character and pressing the Enter World button. At that point, I sit for about a minute before receiving a Disconnected from server error.

On my server, I can see where i connected and the world server is trying to zone me into my starting city (neriakc). At the point I get a client disconnected message on the server (not in active process - something like that).

Any ideas?

[gaeorn]

The client disconnect from the world process is normal. That is when the client is transferring to the zone process. Since it made it that far, you will have to check log files for the zone process to look for errors.

[trevius]

You can verify if it is your client or your server if you try using your SoF client on another public server that has SoF enabled such as Storm Haven or The Grand Creation. At least then you will be able to narrow the problem down to your server and not your client or visa versa.

[kfrench2009]

OK, here is what I found in my client log...

[Wed Jun 10 22:43:08 2009]00192:Initializing character select UI.
[Wed Jun 10 22:43:08 2009]00193:Resetting game UI.
[Wed Jun 10 22:43:12 2009]00194:Zone Connect -- 0 -- Received MSG_ZONE_ADDRESS
[Wed Jun 10 22:43:12 2009]00195:Zone addr [88.198.19.199:50715] received...
[Wed Jun 10 22:43:12 2009]00196:ZONING
[Wed Jun 10 22:43:12 2009]00197:Networking: Connection Closed [0] with 0 pending bytes.
[Wed Jun 10 22:43:12 2009]00198:Networking: using port [3693].
[Wed Jun 10 22:43:12 2009]00199:Networking: Connection Established [1]
[Wed Jun 10 22:43:12 2009]00200:Connected to 88.198.19.199:50715...

[Wed Jun 10 22:43:12 2009]00201:Zone Connect -- 2 -- Sending MSG_EQ_ADDPLAYER
[Wed Jun 10 22:44:23 2009]00202:Networking: connection terminated [client:DisconnectReasonIcmpError,server:DisconnectReasonNone]
[Wed Jun 10 22:44:23 2009]00203:disconnected at C:\p4\EverQuest\live\EverQuest\EverQuest.cpp:17710 (char. select) DisconnectReasonIcmpError

[Wed Jun 10 22:44:23 2009]00204:Character is .

[Wed Jun 10 22:44:26 2009]00205:nError is TRUE at C:\p4\EverQuest\live\EverQuest\EverQuest.cpp:20972

[Wed Jun 10 22:44:26 2009]00206:Exiting normally.
[Wed Jun 10 22:44:26 2009]00207:Cleanup 1

Any ideas on that one?

[trevius]

Yes, the server is disconnecting you before you load any of the zone stuff. Did you try another SoF enabled server to verify if it is your client or not? It helps to narrow the issues down before starting to do anything else for troubleshooting.

[Shendare]

It looks like you're logging into your server with its external IP address. You must be logging in through the public login server, then.

Are you sure you've forwarded ports 7000-70xx properly on your router, so that they arrive at your server's local IP address?

- Shendare

[kfrench2009]

Yes, able to play on PEQ's server with SoF client. No issues.

The server I am running is Angelox's repack server. Perhaps that doesn't support SoF client? I'm getting my titanium discs back this weekend. I'll see if that has any problems connecting.

[kfrench2009]

Here is my latest attempt at connecting to my server. I found this in the client debug file.

[Thu Jun 11 21:56:35 2009]00192:Initializing character select UI.
[Thu Jun 11 21:56:35 2009]00193:Resetting game UI.
[Thu Jun 11 21:56:41 2009]00194:Zone Connect -- 0 -- Received MSG_ZONE_ADDRESS
[Thu Jun 11 21:56:41 2009]00195:Zone addr [75.185.32.148:22811] received...
[Thu Jun 11 21:56:41 2009]00196:ZONING
[Thu Jun 11 21:56:41 2009]00197:Networking: Connection Closed [0] with 0 pending bytes.
[Thu Jun 11 21:56:41 2009]00198:Networking: using port [1375].
[Thu Jun 11 21:56:41 2009]00199:Networking: Connection Established [1]
[Thu Jun 11 21:57:41 2009]00200:Could not connect to 75.185.32.148:7001 [client:DisconnectReasonConnectFail,server:DisconnectReasonNone].  Negotiation count: 597.

[Thu Jun 11 21:57:41 2009]00201:Networking: Connection Closed [0] with 0 pending bytes.
[Thu Jun 11 21:57:41 2009]00202:Failed to connect to zoneserver (75.185.32.148, port 7001), result = 1, for MSG_ZONE_ADDRESS.

[Thu Jun 11 21:57:41 2009]00203:THE SERVER IS NOT RESPONDING.
[Thu Jun 11 21:57:41 2009]00204:
end of DisplayScreen

[Thu Jun 11 21:57:43 2009]00205:disconnected at C:\p4\EverQuest\live\EverQuest\EverQuest.cpp:17618 (char. select) g_world == NULL

[Thu Jun 11 21:57:43 2009]00206:Character is .

[Thu Jun 11 21:57:43 2009]00207:YOU HAVE BEEN DISCONNECTED.
[Thu Jun 11 21:57:43 2009]00208:
end of DisplayScreen

[Thu Jun 11 21:57:46 2009]00209:Attempt to send message 19768 on a void connection.

Flat out refusing the connection for some reason. I have a cmd window whose title bar is 7001:Sleeping. I looked in taskmgr and there are 12 zone processes running ( I have all of the starting cities as static zones) plus the 5 dynamic.

I've ran eqemu in the past successfully (after many hurdles); but, never seen this problem before. Thanks for any insight