Account Recovery: Loginaccount Password Reset

[Karnaji]

Unfortunately you're probably screwed. I forgot the password to my account from 2010, which is on this forum ID, and the EQEMU staff has "no access" to the database.

http://www.eqemulator.org/forums/showthread.php?t=41260

[Lochemage]

It's not about access to the database, it's simply about getting the website password reset operation to actually work...

[Karnaji]

Originally Posted by Lochemage

It's not about access to the database, it's simply about getting the website password reset operation to actually work...

I'm assuming nobody has time to fix, or nobody wants to customize the vbulletin forum board to make it suitable for players.. For free.

[Raksin]

I understand this is all free and that we should be content with the quality one would expect from a free product, but it seems to me like ensuring that the features you offer actually work is a pretty basic courtesy. If no one is willing to fix it (which, again, is fine) then I would rather the feature not be offered in the first place.

[Karnaji]

Originally Posted by Raksin

I understand this is all free and that we should be content with the quality one would expect from a free product, but it seems to me like ensuring that the features you offer actually work is a pretty basic courtesy. If no one is willing to fix it (which, again, is fine) then I would rather the feature not be offered in the first place.

I'm not disagreeing with you, I'm just telling you what you're going to be told in advance.

[Scorpious2k]

Originally Posted by Raksin

I understand this is all free and that we should be content with the quality one would expect from a free product, but it seems to me like ensuring that the features you offer actually work is a pretty basic courtesy. If no one is willing to fix it (which, again, is fine) then I would rather the feature not be offered in the first place.

There are two reasons why something remains broken once it is a "known problem." Laziness and incompetence. Take your pick.