I've had weird issues like this happen on various servers that I have created in the past. I could never pinpoint exactly what was causing the problem. Crash logs might help.
You do have a couple of possible options to move that character. I'd first try logging in with a different client if you have one. If you can at least get to the character selection screen try "returning to home" to get them out of the stuck zone. I can't remember if all clients have that option.
Or, if you're proficient with editing the database you can actually move where your character is camped at. I'm not sure if you can use a GM character to summon any character that is offline but there may be a command for that now. I'm not certain on that one because I have not reviewed the updated commands in a while.
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