Connection problems

Songsinger · #1 03-06-2015, 12:32 AM

I am have connection problems. I can connect to my server just fine, however others are not able to connect. My server was up and working untill a major crash disabled it. people were able to connect then. Got everything back to the way it should be and now no one can connect. None of the connection settings were changed during the switch over. All ports are forwarded. Nothing else is using the ports when I check TCPview. When other people try and log in, there is no error message it is just a black screen untill it reverts them back to the server page. Anyone have any ideas what could be causing this?

epilz · #2 03-06-2015, 12:35 AM

Can you get someone to post a dbg.txt from their client?

Azrealvect · #3 03-06-2015, 12:40 AM

[Thu Mar 05 23:15:31 2015]00000:Starting EverQuest (Built Jun 8 2010 16:44:32)
[Thu Mar 05 23:15:31 2015]00001:EverQuest Configuration Type: RELEASE_NON_AVATAR
[Thu Mar 05 23:15:31 2015]00002:Timezone: UTC-5h00m
[Thu Mar 05 23:15:31 2015]00003:Loading graphics DLL.
[Thu Mar 05 23:15:31 2015]00004:Parsing INI file .\defaults.ini
[Thu Mar 05 23:15:31 2015]00005:INI file .\defaults.ini loaded.
[Thu Mar 05 23:15:31 2015]00006:Parsing INI file .\eqclient.ini
[Thu Mar 05 23:15:31 2015]00007:INI file .\eqclient.ini loaded.
[Thu Mar 05 23:15:34 2015]00008:Graphics DLL Configuration Type: GraphicsDLL9
[Thu Mar 05 23:15:34 2015]00009:Graphics DLL Version 2.00.47211
[Thu Mar 05 23:15:34 2015]00010:Initializing timers.
[Thu Mar 05 23:15:37 2015]00011:Checking critical files.
[Thu Mar 05 23:15:37 2015]00012:Initializing WinSock.
[Thu Mar 05 23:15:37 2015]00013:Enumerating 3D devices.
[Thu Mar 05 23:15:39 2015]00000:Found adapter #0 - Mobile Intel(R) HD Graphics (8.17.10.1077)

[Thu Mar 05 23:15:39 2015]00001:Adapter #0 - Mobile Intel(R) HD Graphics :

[Thu Mar 05 23:15:39 2015]00002:32Bit = 1, D32 = 0, D24 = 1, D16 = 1

[Thu Mar 05 23:15:39 2015]00003:16Bit(565) = 1, D32 = 0, D24 = 1, D16 = 1

[Thu Mar 05 23:15:39 2015]00004:16Bit(1555) = 0, D32 = 0, D24 = 0, D16 = 0

[Thu Mar 05 23:15:39 2015]00014:Initializing keypress handler.
[Thu Mar 05 23:15:39 2015]00015:Loading keyboard tables.
[Thu Mar 05 23:15:39 2015]00016:Creating window.
[Thu Mar 05 23:15:39 2015]00017:Checking display driver version.
[Thu Mar 05 23:15:41 2015]00018:Activating window.
[Thu Mar 05 23:15:44 2015]00005:CRender::InitDevice: Using 32bit mode.

[Thu Mar 05 23:15:44 2015]00006:CRender::InitDevice: Using vsync 0.

[Thu Mar 05 23:15:44 2015]00007:CRender::InitDevice: Using 24bit depth buffer with 8 bit stencil.

[Thu Mar 05 23:15:44 2015]00008:CRender::InitDevice: HardwareTnL Enabled.
[Thu Mar 05 23:15:44 2015]00009:Using hardware vertex shaders.

[Thu Mar 05 23:15:44 2015]00010:Initializing render system.
[Thu Mar 05 23:15:44 2015]00011:Trilinear Mipmapping available.

[Thu Mar 05 23:15:44 2015]00012:Vertex Shader Version: 3.0

[Thu Mar 05 23:15:44 2015]00013:Pixel Shader Version: 3.0

[Thu Mar 05 23:15:44 2015]00014:Initializing engine internals.
[Thu Mar 05 23:15:44 2015]00015:CRender::InitDevice completed successfully.

[Thu Mar 05 23:15:47 2015]00000:Parsing INI file ./eqlsUIConfig.ini
[Thu Mar 05 23:16:10 2015]00001:INI file ./eqlsUIConfig.ini loaded.
[Thu Mar 05 23:16:40 2015]00019:Server selected 192.168.1.3 (0236081).
[Thu Mar 05 23:16:40 2015]00020:Initializing DirectInput.
[Thu Mar 05 23:16:40 2015]00021:Initializing Keyboard.
[Thu Mar 05 23:16:40 2015]00022:Initializing Mouse.
[Thu Mar 05 23:16:40 2015]00023:Parsing INI file .\eqclient.ini
[Thu Mar 05 23:16:40 2015]00024:INI file .\eqclient.ini loaded.
[Thu Mar 05 23:16:40 2015]00025:Creating font list.
[Thu Mar 05 23:16:40 2015]00026:Creating game object.
[Thu Mar 05 23:16:40 2015]00027

eleting obsolete files.
[Thu Mar 05 23:16:40 2015]00028:Loading string tables.
[Thu Mar 05 23:16:40 2015]00029:Loading database strings file dbstr_us.txt...
[Thu Mar 05 23:16:41 2015]00030:38165 strings read.

[Thu Mar 05 23:16:41 2015]00031:Initializing client variables.
[Thu Mar 05 23:16:41 2015]00032:Parsing INI file .\defaults.ini
[Thu Mar 05 23:16:41 2015]00033:INI file .\defaults.ini loaded.
[Thu Mar 05 23:16:41 2015]00034:Parsing INI file .\VoiceChat.ini
[Thu Mar 05 23:16:41 2015]00035:INI file .\VoiceChat.ini loaded.
[Thu Mar 05 23:16:41 2015]00036:Loading spell effects.
[Thu Mar 05 23:16:42 2015]00037:Initializing display structures.
[Thu Mar 05 23:16:42 2015]00038:Sound Manager loaded 2994 filenames from soundassets.txt.
[Thu Mar 05 23:16:48 2015]00039:Voice Manager loaded 12 macros from VoiceData.txt.
[Thu Mar 05 23:16:49 2015]00040:Memory mode defaulted to Maximum
[Thu Mar 05 23:16:49 2015]00041:Networking: using port [57350].
[Thu Mar 05 23:16:49 2015]00042:Networking: Connection Established [1]
[Thu Mar 05 23:17:49 2015]00043:*** WorldAuthenticate. Error connecting to 192.168.1.3:9000 [client

isconnectReasonConnectFail,server

isconne ctReasonNone]

[Thu Mar 05 23:17:49 2015]00044:Networking: Connection Closed [0] with 0 pending bytes.
[Thu Mar 05 23:17:49 2015]00045:*** ERROR: WorldAuthenticate has failed after attempting to connect.
[Thu Mar 05 23:17:49 2015]00046:Cleanup 4

[Thu Mar 05 23:17:49 2015]00047:Cleanup 5

[Thu Mar 05 23:17:49 2015]00048:Cleanup 6

[Thu Mar 05 23:17:49 2015]00049:Cleanup 7

[Thu Mar 05 23:17:49 2015]00050:Cleanup 8

[Thu Mar 05 23:17:49 2015]00051:Cleanup 9

[Thu Mar 05 23:17:49 2015]00052:Cleanup 10

[Thu Mar 05 23:17:49 2015]00053:Cleanup 11

[Thu Mar 05 23:17:49 2015]00016:CRender::InitDevice: Using 32bit mode.

[Thu Mar 05 23:17:49 2015]00017:CRender::InitDevice: Using vsync 0.

[Thu Mar 05 23:17:49 2015]00018:CRender::InitDevice: Using 24bit depth buffer with 8 bit stencil.

[Thu Mar 05 23:17:49 2015]00019:CRender::InitDevice: HardwareTnL Enabled.
[Thu Mar 05 23:17:49 2015]00020:Using hardware vertex shaders.

[Thu Mar 05 23:17:49 2015]00021:Initializing render system.
[Thu Mar 05 23:17:49 2015]00022:Trilinear Mipmapping available.

[Thu Mar 05 23:17:49 2015]00023:Vertex Shader Version: 3.0

[Thu Mar 05 23:17:49 2015]00024:Pixel Shader Version: 3.0

[Thu Mar 05 23:17:49 2015]00025:Initializing engine internals.
[Thu Mar 05 23:17:49 2015]00026:CRender::InitDevice completed successfully.

[Thu Mar 05 23:17:49 2015]00000:Parsing INI file ./eqlsUIConfig.ini
[Thu Mar 05 23:17:49 2015]00001:INI file ./eqlsUIConfig.ini loaded.
[Thu Mar 05 23:38:46 2015]00054:Server selected 192.168.1.3 (6892647).
[Thu Mar 05 23:38:46 2015]00055:Initializing DirectInput.
[Thu Mar 05 23:38:46 2015]00056:Initializing Keyboard.
[Thu Mar 05 23:38:46 2015]00057:Initializing Mouse.
[Thu Mar 05 23:38:46 2015]00058:Parsing INI file .\eqclient.ini
[Thu Mar 05 23:38:46 2015]00059:INI file .\eqclient.ini loaded.
[Thu Mar 05 23:38:46 2015]00060:Creating font list.
[Thu Mar 05 23:38:46 2015]00061:Creating game object.
[Thu Mar 05 23:38:46 2015]00062

eleting obsolete files.
[Thu Mar 05 23:38:46 2015]00063:Loading string tables.
[Thu Mar 05 23:38:46 2015]00064:Loading database strings file dbstr_us.txt...
[Thu Mar 05 23:38:46 2015]00065:38165 strings read.

[Thu Mar 05 23:38:46 2015]00066:Initializing client variables.
[Thu Mar 05 23:38:46 2015]00067:Parsing INI file .\defaults.ini
[Thu Mar 05 23:38:46 2015]00068:INI file .\defaults.ini loaded.
[Thu Mar 05 23:38:46 2015]00069:Parsing INI file .\VoiceChat.ini
[Thu Mar 05 23:38:46 2015]00070:INI file .\VoiceChat.ini loaded.
[Thu Mar 05 23:38:46 2015]00071:Loading spell effects.
[Thu Mar 05 23:38:46 2015]00072:Initializing display structures.
[Thu Mar 05 23:38:46 2015]00073:Sound Manager loaded 2994 filenames from soundassets.txt.
[Thu Mar 05 23:38:50 2015]00074:Voice Manager loaded 12 macros from VoiceData.txt.
[Thu Mar 05 23:38:50 2015]00075:Memory mode defaulted to Maximum
[Thu Mar 05 23:38:50 2015]00076:Networking: using port [57349].
[Thu Mar 05 23:38:50 2015]00077:Networking: Connection Established [1]
[Thu Mar 05 23:39:50 2015]00078:*** WorldAuthenticate. Error connecting to 192.168.1.3:9000 [client

isconnectReasonConnectFail,server

isconne ctReasonNone]

[Thu Mar 05 23:39:50 2015]00079:Networking: Connection Closed [0] with 0 pending bytes.
[Thu Mar 05 23:39:50 2015]00080:*** ERROR: WorldAuthenticate has failed after attempting to connect.
[Thu Mar 05 23:39:50 2015]00081:Cleanup 4

[Thu Mar 05 23:39:50 2015]00082:Cleanup 5

[Thu Mar 05 23:39:50 2015]00083:Cleanup 6

[Thu Mar 05 23:39:50 2015]00084:Cleanup 7

[Thu Mar 05 23:39:50 2015]00085:Cleanup 8

[Thu Mar 05 23:39:50 2015]00086:Cleanup 9

[Thu Mar 05 23:39:50 2015]00087:Cleanup 10

[Thu Mar 05 23:39:50 2015]00088:Cleanup 11

[Thu Mar 05 23:39:51 2015]00027:CRender::InitDevice: Using 32bit mode.

[Thu Mar 05 23:39:51 2015]00028:CRender::InitDevice: Using vsync 0.

[Thu Mar 05 23:39:51 2015]00029:CRender::InitDevice: Using 24bit depth buffer with 8 bit stencil.

[Thu Mar 05 23:39:51 2015]00030:CRender::InitDevice: HardwareTnL Enabled.
[Thu Mar 05 23:39:51 2015]00031:Using hardware vertex shaders.

[Thu Mar 05 23:39:51 2015]00032:Initializing render system.
[Thu Mar 05 23:39:51 2015]00033:Trilinear Mipmapping available.

[Thu Mar 05 23:39:51 2015]00034:Vertex Shader Version: 3.0

[Thu Mar 05 23:39:51 2015]00035:Pixel Shader Version: 3.0

[Thu Mar 05 23:39:51 2015]00036:Initializing engine internals.
[Thu Mar 05 23:39:51 2015]00037:CRender::InitDevice completed successfully.

[Thu Mar 05 23:39:51 2015]00000:Parsing INI file ./eqlsUIConfig.ini
[Thu Mar 05 23:39:51 2015]00001:INI file ./eqlsUIConfig.ini loaded.

Songsinger · #4 03-06-2015, 01:07 AM

Anyone got any ideas?

epilz · #5 03-06-2015, 01:19 AM

What client are you using? Also can you turn on debugging on world?

ghanja · #6 03-06-2015, 02:20 AM

Quote:

Got everything back to the way it should be

I wouldnt say everything. <grin> What all have you've done to restore the server? Just sourcing in a DB from backup, or more. I ask because, if it had just been a source, I'm assuming you would just say that, though the post suggests more than that was done.

If it was only a simple sourcing, then, well. I cannot imagine anything port forwarding, firewall, etc. would have changed. But, if you did an uninstall, reinstall of Akka's repack (or your own compile), then I'd venture to lean towards Windows firewall rules (delete/recreate) as starting grounds.

Songsinger · #7 03-06-2015, 11:44 AM

well I uninstalled akka's, and MySQL and reinstalled everything. firewall exemptions are still in place. I did remember this morning that I did not manually delete the pearl files between. Don't know if that could cause a problem but with they way everything else has worked so far, it wouldn't surprise me. All editing was done in game, no custom zones. Like I said everything is working exactly like it should behind the router, its just when others try to connect its almost as if the ports are not open but I have verified several times they are and even reset them and re-opened them. The only thing I can think of that was done differently this time than last, was the pearl files not being removed and not being installed in a fresh windows install in between.

epilz · #8 03-06-2015, 12:48 PM

Use this link to check to see if you ports are open.

http://www.canyouseeme.org/

Are you using this on a desktop or server? What operating system are you using? Can you format and install a fresh version of the OS?

Songsinger · #9 03-06-2015, 01:58 PM

Getting a connection refused with the canyouseeme. Checked router and firewall again all ports are open as they should be. Its on a desktop. I can install a brand new copy of windows (using windows 8.1) that may be the problem. The more I into working on this the more I discover that the server just simply did not crash but seems to have been deliberate with the amount of data it has affected. I guess its time to re install windows and go that route.