Account Recovery

[provocating]

Originally Posted by dungeonjustin

what part of this seems ambiguous to you?

Wow, okay.

Good luck.

[chrsschb]

Originally Posted by dungeonjustin

requesting assistance in recovering my account as literally stipulated in support read-mes on this site please. ignoring trolls.

Issue: Lost Forum Account Name(s).
Solution: If you registered multiple accounts around the same time, it is likely they are registed under the same IP address. The IP is tracked each time a post is made and when an account is registed. The EQEmu team has the ability to search for accounts that use the same IP addresses. Depending on how old your accounts are, how long the time was between registering them, and some other factors, the EQEmu team may be able to locate your other account(s). You can make a request to get it checked out in a post or in a PM (not everyone is guaranteed to answer).

Is that not what I just said?

Good luck with your treating people like shit and expecting preferential treatment in 2015 goals.

[image]

I doubt they are going to recover a forum name for you, but you can do account password recovery by email (should give the name as well id think) http://www.eqemulator.org/forums/login.php?do=lostpw

[dungeonjustin]

bump, requesting assistance

[dungeonjustin]

would be highly grateful for help in recovering my account please

[trevius]

Bumping a thread is not likely to get you assistance with your issue. Before the last major site update to upgrade the version of PHPBB that these forums run, Moderators and Developers had the ability to access the admin portion of the forums to research IPs and such to help find associated accounts. Unfortunately, that access has been lost with the new version of PHPBB, so now only administrators (red name) have access to do what you need.

I used to help with issues like this when I had access, and could find the needed info (forum account names or registered email addresses) by searching for matching IPs. For security reasons, I normally only provided a partial username or email address, as that is normally enough for the owner to figure it out without being too much of a security risk for someone trying to hack another person's account. Again, I no longer have access to assist with this, only admins can.

[Scorpious2k]

Seems like a system destined to break. Putting all that responsibility and work on only a couple of people....

[provocating]

Originally Posted by Scorpious2k

Seems like a system destined to break. Putting all that responsibility and work on only a couple of people....

Not ideal, but currently it is reality.

[dungeonjustin]

Originally Posted by trevius

Bumping a thread is not likely to get you assistance with your issue. Before the last major site update to upgrade the version of PHPBB that these forums run, Moderators and Developers had the ability to access the admin portion of the forums to research IPs and such to help find associated accounts. Unfortunately, that access has been lost with the new version of PHPBB, so now only administrators (red name) have access to do what you need.

I used to help with issues like this when I had access, and could find the needed info (forum account names or registered email addresses) by searching for matching IPs. For security reasons, I normally only provided a partial username or email address, as that is normally enough for the owner to figure it out without being too much of a security risk for someone trying to hack another person's account. Again, I no longer have access to assist with this, only admins can.

Yeah I should be able to do this with even a partial name. Thanks for explaining what's going on. I guess I'll just keep going until someone helps me and hope it's in time for Velious.

[dungeonjustin]

there is no other way for me to recover my account and this is my only option. can someone that is in a position to help me please take some pity?

[Shendare]

Worst case scenario, playing back up again from level 1 is still pretty darned fun.

[provocating]

I approve of the last message. My Velious server will be up in a few weeks, free ale for everyone on opening day.

[dungeonjustin]

just asking for a few moments of someone's time that has access to do this sort of thing please

[dungeonjustin]

please, 15 days of asking for 1 person to help now.

[dungeonjustin]

is this place even functional anymore?