logon Server Issues

[Fixxer007]

Hello,

From the LAN, I am able to log into the local logon server, create a character, and log in and play with no problems.

From the WAN, a user can still connect, create an account and create a character, but when they press "Enter World", the client disconnects and dumps them to the server select screen.

Here is a copy of the server's eqemu_config.json file:

{
   "server" : {
      "chatserver" : {
         "host" : "PUBLICWANIPADDRESS",
         "port" : "7778"
      },
      "database" : {
         "db" : "peq",
         "host" : "127.0.0.1",
         "password" : "*****",
         "port" : "3306",
         "username" : "****"
      },
      "directories" : {
         "opcodes" : "assets/opcodes/",
         "patches" : "assets/patches/"
      },
      "files" : {
         "mail_opcodes" : "assets/opcodes/mail_opcodes.conf",
         "opcodes" : "assets/opcodes/opcodes.conf"
      },
      "mailserver" : {
         "host" : "PUBLICWANIPADDRESS",
         "port" : "7778"
      },
      "qsdatabase" : {
         "db" : "peq",
         "host" : "127.0.0.1",
         "password" : "*****",
         "port" : "3306",
         "username" : "****"
      },
      "world" : {
         "address" : "PUBLICWANIPADDRESS",
         "key" : "********************************",
               "loginserver1" : {
                    "account" : "*******",
                    "host" : "login.eqemulator.net",
                    "legacy" : "1",
                    "password" : "***********",
                    "port" : "5998"
               },
               "loginserver2" : {
                    "account" : "",
                    "host" : "PUBLICWANIPADDRESS",
		    "legacy" : "0",
                    "password" : "",
                    "port" : "5998"
               },
         	"loginserver3" : {
         	    "account" : "",
       	            "host" : "login.projecteq.net:5998",
                    "legacy" : "1",
                    "password" : "",
                    "port" : "5998"
               },
	 "longname" : "Bad Omen PEQ Server (Private)",
         "shortname" : "BO Server",
         "tcp" : {
            "ip" : "127.0.0.1",
            "port" : "9001"
         },
         "telnet" : {
            "enabled" : "true",
            "ip" : "PUBLICWANIPADDRESS",
            "port" : "9000"
         }
      },
      "zones" : {
         "defaultstatus" : "0",
         "ports" : {
            "high" : "7400",
            "low" : "7000"
         }
      }
   }
}

The login.json file looks like this:

{
   "account" : {
      "auto_create_accounts" : true
   },
   "client_configuration" : {
      "sod_opcodes" : "assets/opcodes/login_opcodes_sod.conf",
      "sod_port" : 5999,
      "titanium_opcodes" : "assets/opcodes/login_opcodes.conf",
      "titanium_port" : 5998
   },
   "database" : {
      "db" : "peq",
      "host" : "127.0.0.1",
      "password" : "*****",
      "port" : "3306",
      "user" : "*****"
   },
   "logging" : {
      "dump_packets_in" : false,
      "dump_packets_out" : false,
      "trace" : false,
      "world_trace" : false
   },
   "security" : {
      "allow_password_login" : true,
      "allow_token_login" : true,
      "mode" : 14
   },
   "web_api" : {
      "enabled" : true,
      "port" : 6000
   },
   "worldservers" : {
      "dev_test_servers_list_bottom" : false,
      "reject_duplicate_servers" : false,
      "show_player_count" : true,
      "special_character_start_list_bottom" : false,
      "unregistered_allowed" : true
   }
}

I look in the logs show something interesting, which may be some confusion with Network address translation... I'm not sure what to do about it though at this point.

[Login] [Info] New SoD+ client connection from [IPOFCLIENT]
[Login] [Info] Attempting password based login [ACCOUNTNAME] login [local]
[Login] [Info] login [local] user [ACCOUNTNAME] Login succeeded
[Login] [Info] Client authentication response: world_address [INTERNALROUTERIP] client_address [IPOFCLIENT]
[Login] [Info] Sending Client Authentication Response ls_account_id [27] ls_name [local] name [ACCOUNTNAME] key [**********] ls_admin [0] world_admin [0] ip [IPOFCLIENT] local [0]
[Login] [Info] Client disconnected from the server, removing client

Is it right that the internaal router IP address show up as the world_address?

I have tried looking through other posts, but most of them contain outdated references or don't have a solution to this problem. Would anyone be willing to help me out with figuring this out?

Thanks.

[Fixxer007]

I figured out that the problem. I did not open the full range of 7000-7400 on my router.

Now, the problem remains that the Universal Chat Service is unavailable to people logging in from the WAN. Any thoughts?

I can access the UCS without issue from the LAN.

[Scorpius]

Have you opened port 7778 ?

"server" : {
"chatserver" : {
"host" : "PUBLICWANIPADDRESS",
"port" : "7778"

[Fixxer007]

Originally Posted by Scorpius

Have you opened port 7778 ?

"server" : {
"chatserver" : {
"host" : "PUBLICWANIPADDRESS",
"port" : "7778"

Yes, that is open on the router. I didn't know that you can use a FQDN for the chat server host (I was only using an IP address). I am not sure if I fixed it, as no one is available to test it right now, was to set up a local dns pointer to the LANIP address, and then set up a public dns pointer to the PUBLICWANADDRESS. So using the same host name will point where the client needs to go, depending on where they are signing in from.

If it still doesn't work, I will be sure to post here with more questions. I am optimistic (the solution feels right).