I had the same thought as you Dralanna, but the 2 accounts I have that never crash have never seen the Survey pop up, and the 1 I got the other day still crashes. I'm still fairly sure it has something to do with the survey but I'm not sure that answering it solves the problem (Or has any effect). I also considered the thought that maybe it is the answer that makes or breaks you. I answered "Yes" to it this time. If it ever comes up again I'll try skipping it and see if that changes anything.
Although, it seems the easiest answer would be for the login server to simply stop sending the packet that causes the crash.
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