Sounds like he was having issues with the session timeout limit from the character select screen and also maybe issues with logging in 2 characters on the same account (not sure I read that correctly).
Basically, if you wait at the character select for more than about 1 minute, you will get disconnected as soon as you try to enter world. This 1 minute also includes character creation, so you have to be quick about creating a new character.
I don't know why this limit is set so tightly, because it is pretty annoying. I don't even think it actually disconnects you from the server until you try to do something and get the disconnect message, so there isn't really a reason for it to time out like that. It isn't helping the server in any way at all as far as I can tell.
As for the account session limiting, I fully agree that it needs work. I think it is useful to stop certain hacks and other issues, but I don't even run it on my server because of some of the problems it causes with connections. Since I made it, I have been saying that it needs to be changed to kick the character in game and always let you log in, instead of blocking the new connection while it waits for the one that is logged in to time out. I just don't personally know how to make it do that atm. I basically just used TheLieka's code for IP Limiting and set it to do the same thing for accounts. It does what it is meant to do, but you are right that it needs to be looked at. I just don't personally know how to make it do what it needs to be doing.
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