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  #1  
Old 05-23-2010, 03:29 PM
avant_tard
Fire Beetle
 
Join Date: Jun 2008
Location: Ithaca, NY
Posts: 3
Default Netgear Router woes

Hello all, I've been having trouble connecting to EQEmu since I got a new router a couple of months ago. I have a Netgear DGN 1000. I can select a server fine (and I have tried several) - but when I go to log in my toons I immediately get the "Server Not Responding" message. A little research has led me to believe this is a port forwarding issue - but I cannot, for the life of me, figure out how to alter this setting on my router.

Is anyone using this modem/router and can help??
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  #2  
Old 05-23-2010, 04:52 PM
pfyon's Avatar
pfyon
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Join Date: Mar 2009
Location: Ottawa
Posts: 495
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Port forwarding isn't necessary for just connecting to a server, only if you're hosting one yourself. I don't know what's causing the issue, but the router may have a built in firewall that is blocking the traffic for some reason.
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  #3  
Old 06-16-2010, 02:50 PM
Stikato
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Join Date: May 2008
Location: Florida
Posts: 2
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Hey, I'm the OP's brother, and for the life of me I can't get any EQEmu servers to load past the character select screen. We have no problem picking servers, or seeing our chracters. Attempting to log-in to any of these characters leads to the "The Server is Not Responding" black screen of lame.

I'm (mostly) convinced that this DGN 1000 Netgear router is causing the problem. I know EQEmu works on my current comp because I tested it at home before coming out here to visit my family. Multiple computers in my current location are also returning the same error. All other online games are working on this particular connection, including World of Warcraft (not me, I swear!) Age of Conan, Battlefield games, and assorted LAN games. In addition, EQEmu worked with the 'old' router that used to be here, unfortunately we can't find it.

We have tried the following:

-uPnP is turned on
-the Router firewall is turned off (we checked the "Disable Port Scan and DOS Protection" box. However there is a "Disable Firewall" button under the NAT settings--checking this box disables NAT as well and basically breaks the LAN, so I'm not sure what to make of it)
-ports are forwarded to my IP (this shouldn't be neccessary, but I wanted to cover all the bases, and every port that we have tested with portforward.com's port checker tool is confirmed to be open)
-Disable/Enable "SIP ALG". Don't fully understand this one, but have tried it on/off in various combinations with other settings


None of the settings seem to change the behavior of the client, in that it has no problem seeing/selecting servers and characters, but it continues to return the "Server has stopped responding" message.

If anyone has any advice, I have a group of people here dying to play EQEmu. Thanks in advance for any leads or information.
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  #4  
Old 06-16-2010, 07:47 PM
joligario's Avatar
joligario
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Join Date: Mar 2003
Posts: 1,498
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Could be your config file (.xml)
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  #5  
Old 06-16-2010, 08:06 PM
Stikato
Fire Beetle
 
Join Date: May 2008
Location: Florida
Posts: 2
Smile

Just wanted to update this post with the fix we found..

Our multiplexing method was set to 'VC' instead of 'LLC'. Apparently, the router was incorrectly set up when it was installed.

All systems are go now! Look forward to seeing you all out there.
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