I also am having this problem. for a whole year i connected fine. it seems this problem comes and goes. i also have comcast.ill go over whats happening.
90% of the time i connect to the server select screen, there are no servers shown, it is blank. i would have to connect 20 or so times before i can successfully get to the character select screen. (there are also a few errors that may pop up in this connection process, and sometime when i get to the character select screen, it tells me my spell file is out dated.. i have to disconnect and start over.)
once i'm finally on the server, there is about a 70% chance i will zone crash and be back to a blank server screen for another 20 logins.
this seems like a fairly common problem from what i'v read. im sure theres a fairly simple fix.
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