Faction question

[noudess]

My froklok wizard is dubious to the frogs of upper guk.

My wife's erudite mage is dubious to the frogs of upper guk.

When she attacks a light blue, other frogs assist - even green ones.

When I attack a light blue, other green and light bluye frogs do not assist.

We're both dubious. Is my race coming into play? I don't see how.

(This is on MY server - wanted to clarify in case you have changed the faction system much - I just want to know if I am misunderstanding factions somehow).