This happens with minilogin, too, just FYI. So the sync of name/pwd with forums isn't necessarily pertinent (provided he has his local mysql admin setup properly and has eq.account table properly filled via 'world add user pwd 200' or similar).
It's more likely related to a port inconsistency. Make sure eqhost.txt and loginserver.ini both reference the correct ports, and check for any firewall inconsistencies (blocked ports, wrong packet type allowed (tcp vs udp) or maybe just the directional flag wrong). Read other threads to work out firewall issues, even SOE's boards has that info.
Hope some of this helps or at least sets you looking in the right direction.
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