Damn, Mike!
Are you behind a school or corporate network? That kind of stuff happens often there... if not, I'd call up customer service and tell them you'll be taking your business elsewhere.
(Edit: A clever idea I thought of to do: make your server ports to be ports associated with well-known services... if they're filtering because they see you're running a "non-standard" service, then this might thwart em. ie, put your world server to listen on port 80 (HTTP), have your zone servers listen on various other well known ports, like 23 (telnet), 21 (ftp), the HTTPS port (forgot what it was off the top of my head), and so on. Maybe you can fool em.)
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