In case this turns out to be an elusive problem to track down, would it be preferable to have the server up but inform players about the issue?
"Third augment slots are currently broken. Do not try to use them, or your aug may be lost. The problem is being looked into, and as soon as third slots are working again, every effort will be made to restore augments that have already disappeared."
It sounds like the server knows the augment is still supposed to be there, since it's giving the LORE message.
- Shendare
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